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Frequently Asked Questions

Frequently Asked Questions

COMMUNITY INFORMATION

Visit our website's Floor Plans page to see up-to-date monthly rental rates, available layouts, and apartment home details.

The price for renting an apartment home at Aero can be found on the Floor Plans page of our website.

Yes, Aero is a pet-friendly apartment community. We welcome pets and provide a pet-friendly living environment for residents and their furry companions. For full pet policy details, please visit the Amenities page on our website and scroll to the bottom of the page where you will find more information on the pet policy.

Aero Apartments in Tacoma offers a range of community amenities designed for both relaxation and active living, including an outdoor swimming pool, outdoor resident lounge with BBQs for grilling, a fitness center, a playground, and more! Contact us for more information and to schedule your private tour of our community.

$35.00 reserved space $50.00 for carport $150.00 for garage

Aero Apartments are equipped with in-home laundry, so you can skip the shared laundry room and take care of clothes on your own schedule.

Quiet hours at our apartment community are from 10:00 PM to 8:00 AM. During these hours, we ask all residents and guests to keep noise to a minimum to help maintain an enjoyable and respectful living environment for everyone.

HOURS OF OPERATION

Yes, assistance is available 24/7. You can get help anytime through our website chatbot, by text, or by calling after hours to speak with Parker, our AI Leasing Agent. Parker is available to help answer your questions outside of regular business hours. If Parker is unable to assist, please leave a message and our team will follow up during normal business hours. Our regular business hours are listed on the Contact Us page of our website.

MOVE-IN

Move-in specials may be available, but they can change at any time. For the most current move-in specials, availability, and full offer details, please contact our leasing office directly. Our team will be happy to answer your questions and help you review current offers for the apartment home you are considering.

Fee structure details are included in your lease agreement and can also be viewed on our website through the cost calculator for your specific floor plan. To find this information online, visit the Floor Plans page, select your exact apartment home, and review the cost calculator to see applicable fees and pricing details.

Yes, renter's insurance is required. More specific policy details are provided after approval. Our renter's insurance policy helps protect residents if an unforeseen event affects their home. For complete coverage details, please refer to the information provided during the approval process.

Yes, Aero offers flexible lease terms, including short-term and long-term options depending on the floor plan you choose. Available lease terms vary by apartment home type. To view the specific lease options for your preferred apartment, visit the Floor Plans page on our website.

You can view the income and credit requirements to qualify for Aero on the Qualification Criteria page, which is linked in the footer of our website.

Aero offers a built-in cost calculator for each floor plan. This tool helps you view pricing details and estimate apartment costs for the specific home you are interested in. For more detailed information, visit the Floor Plans page on our website and select your preferred floor plan to access the cost calculator.

You can apply for an apartment online directly through our website. To complete your application, click the Application link at the top of our website, or go to the Floor Plans page, select the available apartment home you want to apply for, and follow the application steps provided.

MAINTENANCE

Maintenance requests can be submitted through your resident portal. Log in to your online account and select the maintenance request option. Our team will review and address your request as quickly as possible.

Yes, emergency maintenance is available 24/7. If you are experiencing an urgent maintenance issue, please call our emergency maintenance line. For non-emergency requests, please submit through your resident portal during business hours.

If you lose your keys or are locked out of your apartment, please contact our leasing office during business hours. After-hours lockout assistance may be available — please call our main number for guidance.

You can reach our team by phone, email, or through the contact form on our website. Our regular business hours are listed on the Contact Us page. For after-hours assistance, Parker, our AI Leasing Agent, is available 24/7.

NEIGHBORHOOD

Aero Apartments sits at 96th and Hosmer in Tacoma's South End neighborhood, with easy access to nearby areas including South Tacoma, Parkland, and Lakewood.

What makes living at Aero Apartments in Tacoma unique are its large grassy areas and nearby parks.

Residents of Aero Apartments enjoy easy access to a variety of public parks right in the neighborhood. Whether you're looking to relax outdoors or stay active, nearby options include Wapato Park (6500 S Sheridan Ave), Wapato Hills Park (6231 S Wapato St), Manitou Park (4408 S American Lake Blvd), Oak Tree Park (7633 S Montgomery St), and Alling Park (1131 S 60th St) — giving you plenty of green space to explore just minutes from home.

Residents of Aero Apartments are also just a short drive from some of Tacoma's most popular destinations, including Tacoma Mall (4502 S Steele St), the Tacoma Dome (2727 E D St), and Emerald Queen Casino (2024 E 29th St) — making it easy to shop, catch a show, or enjoy a night out without going far.

Tacoma Public Schools:

  • Fern Hill Elementary School - 8442 Park Ave. S, Tacoma, WA 98444
  • Ford Middle School - 1602 104th St E, Tacoma, WA 98445
  • Baker Middle School - 8001 S J St, Tacoma, WA 98408
  • Mount Tahoma High School - 4634 S 74th St, Tacoma, WA 98409

  • Joint Base Lewis-McChord (JBLM)
  • Emerald Queen Casino (EQC)
  • Virginia Mason Franciscan Health - Gravelly Lake Dr &, Mt Tacoma Dr SW, Lakewood, WA 98499
  • MultiCare Tacoma General Hospital - 315 Martin Luther King Jr Way, Tacoma, WA 98405

Aero Apartments offers convenient access to public transportation, with local bus service available nearby — making it easy to get around Tacoma without a car.

Residents of Aero Apartments have convenient access to everyday shopping, from nearby stores including:

  • WinCo Foods — 6201 6th Avenue, Tacoma, WA 984061
  • Tacoma Mall — 4502 South Steele Street, Tacoma, WA 984093
  • Safeway — 1112 S M Street, Tacoma, WA 98405

The neighborhood surrounding Aero Apartments is rich with open green space, offering residents easy access to sprawling grassy areas and a variety of nearby parks just minutes from home.

Aero fosters a vibrant community atmosphere. Please check our website or contact the leasing office for information on upcoming resident events and activities.

ADDITIONAL FEATURES

Yes, Aero features a Fitness Center for all residents to enjoy.

Yes, Aero offers outdoor amenities such as a playground and barbecue facilities, complemented by a covered pergola near the pool area.

Yes, recreational facilities include an Outdoor Swimming Pool.

The community has parcel pending/Amazon lockers on-site. Delivery drivers will deliver packages onsite to either the secure package lockers, or directly to resident front doors.

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